Cookie Policy

Syncfusion Cookies and Tracking Notice

Effective February 2025

This Notice will detail how Syncfusion uses cookies, web beacons, and other technology to collect information on Syncfusion’s website. We encourage you to periodically review this Notice as Syncfusion may update it from time to time. Updates will be reflected in the Effective Date at the top of this Notice. See our Privacy Policy to learn how we protect your privacy.

Syncfusion uses cookies and other technologies for storing and honoring your preferences and settings on our website, enabling you to sign into your account, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes.

Cookies are placed on your device to enable features and functionality, as well as to store individualized preferences for essential features and additional services provided by Syncfusion. For example, cookies ensure that items you add to your cart stay there if you leave the site and come back. They also help us identify your device, secure your access to our website, and even notify us if someone tries to access your account from a different device. Cookies can also be used to recognize language preferences.

What is a Cookie

Cookies are small text files created when your web browser loads a particular website. These text files are sent to your browser from websites you visit and downloaded to the computer or mobile device you are using to access such sites. Later, cookies are sent back to the site each time you visit it, or to other sites that recognizes these cookies.

Opting Out

Disclaimer: You will not be able to opt out of strictly necessary cookies. If you set your browser or device to refuse cookies, you may not be able to use all the features of the Syncfusion website.

Managing Cookies Preferences in Your Browser

Most browsers contain options which allow you to manage whether to allow websites to accept cookies and to clear cookies and browsing data. For example, Google Chrome’s settings at chrome://settings/cookies allow you to delete existing cookies, allow or block all cookies, and set cookie preferences for websites. Google Chrome also offers Incognito mode, which deletes your browsing history and clears cookies from the Incognito windows on your device after you close all of your Incognito windows.

Managing Cookies Preferences on a Mobile Device

Many mobile devices and applications offer options to manage similar technologies, like unique identifiers used to recognize an app or device. For instance, on Android devices, you can control the Advertising ID, while on Apple devices, you can manage the Advertising Identifier in your device settings. Additionally, app-specific identifiers can often be managed within the app’s settings.

Your mobile operating system may also provide additional choices to opt out of interest-based advertising or reset your mobile identifiers. For instance, on iOS devices, you can utilize the “Allow Apps to Request to Track” setting, while on Android devices, you can use the “Opt out of Interest-Based Ads” setting. These settings empower you to restrict the use of information about your app usage for the purpose of serving personalized ads based on your interests.

Managing Cookie Preferences on Our Website

You can manage your preferences relating to the use of cookies on our website by visiting: https://www.boldbi.com/resources/legal/cookie-policy

Updates & Changes to This Notice

We may update this Cookie and Tracking Notice from time to time to reflect changes in technology, legal requirements, or our business operations. When we do, we will revise the Effective Dateat the top of the Notice and, where required by applicable law, provide additional notice (e.g., via email or a prominent banner on our website). We encourage you to review this Notice periodically to stay informed about our use of cookies and related technologies.
 

GDPR and EU Visitors

 

2.1 Our Legal Basis for Using Cookies (GDPR/EU Visitors)

For visitors from the European Economic Area (EEA), the UK, or Switzerland:
We process strictly necessary cookies based on our legitimate interests (to ensure our website functions properly). We process all other cookies (e.g., analytics, performance, and advertising cookies) based on your
consent. When you visit our website, you will see a cookie banner or similar mechanism prompting you to accept or reject non-essential cookies. You can manage your cookie preferences at any time by clicking on our “Cookie Settings” link or by adjusting the settings in your web browser.

2.2 Data Sharing with Third Parties

We may use third-party service providers that set cookies on our website, such as analytics providers (e.g., Google Analytics), social media platforms (e.g., LinkedIn, Facebook), or advertising partners. These third parties may receive certain data (such as your IP address, device information, and browsing behavior) to help us analyze website traffic, personalize content, and measure the effectiveness of our advertising.

Where required by law, we obtain your prior consent before placing or enabling these third-party cookies on your device. Each third party is responsible for its own privacy practices, and we encourage you to review their privacy
policies
to learn more about how they handle your data.

Consent Mechanisms & Withdrawal of Consent

If you are subject to laws requiring consent for non-essential cookies (such as the GDPR in the EEA or the UK), our website will display a cookie banner that allows you to:

  • Accept all cookies.
  • Reject all non-essential cookies.
  • Customize your cookie preferences (e.g., enabling only certain categories).

Withdrawing Consent:
You can change your preferences or withdraw your consent at any time by:

  • Visiting our Cookie Settings link (if
    available on every page or in the footer).
  • Adjusting your web browser settings to block or delete cookies.

However, please note that blocking or deleting cookies may affect your ability to access some site features.

California Residents (CCPA/CPRA)

For California residents, , we may collect and share certain personal information as described in this Cookie and Tracking Notice and our broader Privacy
Policy
. Under the California Consumer Privacy Act (CCPA/CPRA), you have the right to:

  • Know the categories and specific pieces of personal information we collect about you.
  • Request deletion of your personal information.
  • Opt out of the “sale” or “sharing” of your personal information, if applicable.

We have included a prominent “Do Not Sell or Share My Personal Information” link (Privacy Policy) where you can exercise your right to opt out of any sales or sharing of your personal information. If you have any questions or concerns, please contact us at [email protected].

 

Questions

Please send your comments and questions regarding this policy to the following address:

Syncfusion, Inc.

2501 Aerial Center Parkway

Suite 111

Morrisville, North Carolina 27560

ATTN: Legal Affairs: [email protected]

We will do our best to respond to all inquiries within 30 days.

Cookies that we use

  • • Strictly Necessary Cookies
CookieDescriptionDuration
elementorThis cookie is used to maintain the website theme.never
wpEmojiSettingsSupportsThis cookie is used when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly.session
PHPSESSIDThis session cookie is used by PHP-based websites to store a unique session ID, enabling user session management.Session
.AspNetCore.Antiforgery.*This cookie prevents Cross-Site Request Forgery (CSRF) attacks in ASP.NET Core applications, ensuring secure form submissions.session
.AspNetCore.SessionThis cookie maintains the user session in ASP.NET Core applications, ensuring persistence across requests.Session
.AspNetCore.Mvc.CookieTempDataProviderThis cookie stores temporary data across requests in ASP.NET Core MVC, enabling the TempData feature to persist data between controller actions.Session
.AspNetCore.CookiesThis authentication cookie in ASP.NET Core securely stores encrypted user login details for session management.Session
AuthTokenThis cookie is used to authenticate and authorize a user’s access to protected resources or services on a website.Session
sf_bidThis cookie verifies if a user is from a banned country, enforcing geographic access restrictions.3 days
_pageCountThis cookie counts the number of pages a user visits and updates with each new page view.session
_uidThis cookie stores a unique identifier in random number format to associate anonymous user’s visit to the website.1 year 1 month 4 days
_sidThis cookie securely stores the strongly encrypted user ID to enable sub-site authentication and prevent unauthorized access.1 year, 1 month, 7 days
LoggedInThis cookie signals to GitHub that the user is already logged in, helping manage authentication and session continuity.2 months
IsUserLoggedInThis cookie is used to tracks the login status of a user on the accounts site.2 months
bd_wid_settings/240f11f3-ccc2-4755-8fc5-5a7fa9bc9b1eThis cookie stores user-specific widget settings or preferences, often used by platforms that offer customizable user interfaces, such as dashboards or widgets.7 days
.AspNetCore.Antiforgery.y7I8kOnUtRQThis cookie prevents Cross-Site Request Forgery (CSRF) attacks in ASP.NET Core applications, ensuring secure form submissions.Session
XSRF-TOKENAntiforgery token validationSession
_sidThis cookie securely stores the strongly encrypted user ID to enable sub-site authentication and prevent unauthorized access.1 year
_uidThis cookie stores a unique identifier in random number format to associate anonymous user’s visit to the website.1 year 1 month 7 days
bold.k8s.pod.idThis cookie associated with Kubernetes (k8s) environments, serving to identify the specific pod or container in which an application is running.7 minutes and 35 seconds
bold_identityThis cookie is for identification based on user session.1 hr
cookie-consentThis cookie stores user consent preferences for cookies, ensuring compliance with privacy regulations like GDPR and CCPA.2 Year
i18n.systemlangtagbi.coreThis cookie stores the system’s language settings.1 year
request_urlThis cookie stores request url for redirection after logout.Session
sfb_bidThis cookie verifies if a user is from a banned country, enforcing geographic access restrictions.3 days
user_session.coreSession management and Session PersistenceMax Date
cookieyes-consentThis cookie stores user consent preferences for cookies, ensuring compliance with privacy regulations like GDPR and CCPA.1 year
bdcp_csrftoken.boldbi.comSession
bdaid_user_infoThis will be a temporary cookie used to store user information for a few minutes until the login process is complete during the remember login process for SSO logins.1 day
bdcp_session

With remember me = 30 days

Without remember me = Browser Session

This cookie is used to track your BoldDesk customer portal authentication status
bdid_sessionThis cookie is used to track your BoldDesk customer portal authentication status1 Month
bold.k8s.pod.idThis cookie associated with Kubernetes (k8s) environments, serving to identify the specific pod or container in which an application is running.10 minutes
_uidThis cookie stores a unique identifier in random number format to associate anonymous user’s visit to the website.1 year
bold_identityThis cookie is for identification based on user session.7 days

 

  • Strictly Functional
CookieDescriptionDuration
boldbi.dashboard.designer.langtag.coreThis cookie stores the system’s language settings.1 Year
boldbiserver_antiforgery_tokenAnti forgery token validation.Session /td>
boldservice.client.localePersists Localization Settings of user for all services.1 Year
syncfusion.region_identifierThis cookie stores the user’s geographical location.1 day
  • Strictly Analytical
CookieDescriptionDuration
_gidThis cookie is set by Google Analytics, which collects anonymous data on site usage, including visitors, their source, and pages visited.1 day
_gat_gtag_UA_*This cookie is used to store a unique user ID for tracking and analyzing user interactions with websites using Google Tag Manager services.1 minute
_ga_*This cookie is set by Google Analytics to track users across sessions, pageviews and user interactions for statistical analysis.1 year 1 month 4 days
_gaThis cookie is set to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.1 year 1 month 4 days
_hjSessionUser_*This cookie ensures that data from subsequent visits to the same site is linked to the same unique Hotjar User ID for accurate tracking.1 year
_hjSession_*This cookie ensures that data from subsequent visits is attributed to the same user ID, which persists in Hotjar’s unique User ID for that site.1 days
CLIDThis cookie of Microsoft Clarity is set to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited.1 year
_clckThis cookie is set by Microsoft Clarity which persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID.1 year
_clskThis cookie is set by Microsoft Clarity to Connect multiple page views by a user into a single Clarity session recording.1 day
SMThis cookie is set by Microsoft Clarity to track user interactions on a website for analytics.session
MRThis cookie is set by Bing to collect user information for analytics purposes.7 days
_ga_SRXJZD7EMEThis cookie used for session tracking.1 year, 1 month, 7 days
LidcThis cookie is set by LinkedIn and is used to facilitate data center selection.1 day
_hjTLDTestThis cookie is set by Hotjar and is used to determine the most generic cookie path by storing different URL substring alternatives until it fails.session
_gcl_auThis cookie is used to measure the effectiveness of advertisements on websites using Google Tag Manager services.3 months
YSCThis is a YouTube cookie that tracks user interactions with videos and expires when the browser is closed.session
VISITOR_INFO1_LIVEThis cookie is set by YouTube to measure bandwidth and determine whether the user receives the new or old player interface.6 months
yt-remote-device-idThis cookie is set by YouTube to store the user’s video preferences when using embedded YouTube videos.Never Expires
yt.innertube::requestsThis cookie is set by YouTube to register a unique ID and store data on the videos the user has watched.Never Expires
yt.innertube::nextIdThis cookie registers a unique ID to store data on the YouTube videos the user has watched.Never Expires
yt-remote-connected-devicesThis cookie is set by YouTube to store the video preferences of the user for embedded YouTube videos.Never Expires
VISITOR_PRIVACY_METADATAThis cookie is set by YouTube to store the user’s cookie consent state for the current domain.6 months
yt-remote-cast-installedThis cookie is used by YouTube to store the user’s video player preferences, specifically related to casting for embedded YouTube videos.session
yt-remote-session-appThis cookie is used by YouTube to store user preferences and interface information for the embedded YouTube video player.session
yt-remote-session-nameThis cookie is used by YouTube to store the user’s video player preferences when watching embedded YouTube videos.session
yt-remote-fast-check-periodThis cookie is used by YouTube to store the user’s video player preferences for embedded YouTube videos, specifically related to the fast check period.session
_hjSessionUser_2849920This cookie ensures that data from subsequent visits to the same site is linked to the same unique Hotjar User ID for accurate tracking1 year
_uetsidThis Bing Ads cookie is used for tracking user sessions.1 day
_uetvidThis Bing Ads cookie is used for tracking user identification.1 year, 1 month
MSPTCThis cookie is part of Microsoft’s tracking system to identify users and maintain preferences across sessions and platforms1 year, 1 month
ar_debug [.www.google-analytics.com]Google Analytics and is typically used for debugging and troubleshooting analytics tracking issues90 days
_gat_gtag_UA_198406304_2This cookie is used to store a unique user ID for tracking and analyzing user interactions with websites using Google Tag Manager services.1 day
_gaThis cookie is set to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.1 year 1 month 7 days
_fbpThis cookie is set by Facebook to identify browsers to provide advertising and site analytics services.3 months

 

  • Performance Cookies
CookieDescriptionDuration
GCLBThis cookie is known as Google Cloud Load Balancer set by the provider Google. This cookie is used for external HTTPS load balancing of the cloud infrastructure with Google.1day

 

 

  • • Advertisement Cookies
CookieDescriptionDuration
test_cookieThis cookie is set by doubleclick.net to determine if the user’s browser supports cookies.15 minutes
MUIDThis cookie is set by Microsoft and is used for advertising, site analytics, and other operational purposes.1 year 24 days
SRM_BThis cookie is set by Microsoft Advertising to assign a unique ID to visitors for tracking and advertising purposes.1 year 24 days
ytidb::LAST_RESULT_ENTRY_KEYThe cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the futureNever Expires
IDEThis cookie is used for tracking Google Ads.1 year, 1 month, 7 days
ANONCHKThis cookie is set by Bing stores a user’s session ID and verifies clicks from ads on Bing, assisting with reporting and personalization.10 minutes